Shipping Information

Estimated Delivery Time

Shipments with the United States and Canada take 2-3 weeks. Shipments to all other countries and regions take 3-4 weeks. Faster shipping options are available, please call us at 780-951-0437 or email art@shawnmackey.com for more information. Orders generally take 5-7 business days to process and ship. You will receive an email containing a FedEx tracking number when your order has shipped.

Insurance

Mackey Fine Art automatically includes shipping insurance in the cost of all orders. This protects you in the event that a package is lost or damaged during shipment.

Signature Policy

All packages sent by Mackey Fine Art require a signature. It is recommended that you provide us with a business shipping address for the best service

Returns

We are committed to your satisfaction! If there is any problem with your order or item, we want to hear about it. Note: You must contact us within 30 days of the delivery date of your item if you would like to return or exchange an item. Call us at 780-951-0437 or email art@shawnmackey.com if there are any problems. We will arranged to have the item picked up and shipped back to us. Once the package is returned to us we will examine the contents and send out a replacement. It is important to let us know about any issues as soon as possible. All returns are subject to a 10% restocking fee.

Legal Notice

Title to, and ownership of all items passes from Mackey Fine Art to the purchaser in the province of Alberta, Canada. The purchaser takes all responsibility for shipping from Alberta, to his/her home province, state, or country. By arranging for shipment via a common carrier, Mackey Fine Art is providing a service to, and acting on behalf of the purchaser. Purchaser will be billed for this service.